FRAUD PROTECTION

Card fraud strikes millions of times yearly and is one of the fastest-growing white-collar crimes. At American Express Middle East, we work closely with law enforcement authorities to fight Card fraud and invest heavily in customer and merchant education that can help minimise incidents of Credit Card fraud.

The information and services in the Fraud Protection Centre help reduce your chances of becoming a victim. We are committed to preventing lost, stolen, or unauthorised Cards from being used and will move quickly to halt their use and prevent unauthorised charges. Credit Card fraud protection is an important aspect of your Amex Card.

Anti-Phishing Alert

You may receive an email, SMS or any other form of communication that asks you to disclose or complete an American Express Middle East Customer Form as a security measure. If you do, Do Not respond, this communication is fake!

American Express Middle East will never ask you to verify your details in this manner. Should you receive any messages, through any channel from American Express Middle East asking for your Card Number and/or security details, please contact our 24/7 Customer Service immediately at the number on the back of your Card for assistance.

Reporting fraud is important as soon as it happens. By following helpful tips about using your Cards wisely, you can significantly lessen the chances of being a victim of Card fraud.

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