Travel Inconvenience Insurance
Whether you experience delays, overbooked flights, lost luggage, or missed departures and connections, Platinum Cardmembership provides compensation to help ease the inconvenience and frustration
Travel Accident Insurance
When you charge the entire fare for your trip to your Card, you have the security of knowing that you and your family have up to US$1 million of accident cover whilst travelling
To receive assistance or to make an enquiry, call (+973) 17 557788. For assistance, enquiries and claims call (+971) 4 4294094. For Medical Emergency assistance call
(+44) (0) 203 283 8547.
Travel Insurance Claim Requirements
- Your Platinum Card number
- Proof that you were on a trip
- All documents must be original
- Completed claim form when needed
Travel Accident Insurance
- Evidence from the appropriate organisation detailing the accident
- Approved medical reports
- Report from the police or provider of accommodation or transport
- Proof of ownership
- Damaged personal belongings
Travel Inconvenience Insurance
- Travel ticket
- Public transport operator’s confirmation of delay, cancellation, missed connection or overbooking
- Airline confirmation (property irregularity report) including details of baggage return date
- Proof of purchase made using your Platinum Card. If you are not a Card member or not travelling with a Card member, and an alternative payment method has been used, you will still need to provide proof of purchase
- Evidence from the appropriate organisation detailing the accident
- Evidence from the appropriate organisation detailing the cause of the delay if you miss your departure
