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Fraud Protection Centre

    Tips To Protect Yourself

      Compromised Cards

        Identity Theft

          Phishing Sample 01

            Phishing Sample 02

              Card Not Present Fraud

                Counterfeit / Skimmed Card Fraud

                  Lost and Stolen Card Fraud

                    Mail Non-receipt Card Fraud

                      Purchase and Communication Protection Services

                        Reporting Fraud

                          Security Tips

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                          American Express goes to great lengths to protect your Card from fraud. Below are some examples of the ways we protect your Card from fraudulent use.

                          Fraud Protection Guarantee

                          Our Fraud Protection Guarantee means you won't be held responsible for any unauthorised or fraudulent charges when you use your American Express Card. You can shop with confidence anywhere.*

                          Authorised User Verification

                          When you use your American Express Card at retail or online stores, you may be asked to provide your "CID" (Card Identification Digits). American Express compares that information with the CID on file to help confirm that it is you using the Card. This information is for security purposes only and is not retained by the Merchant.

                          Monitoring Your Card Account for Suspicious Transactions

                          American Express has advanced monitoring systems and controls in place to detect fraudulent activity and protect your Cards Accounts from misuse.

                          Irregular Card Account Activity Alert

                          If we detect a questionable transaction on your Card Account, we will contact you to verify its legitimacy.

                          Card Account Alerts

                          Keep track of your Card transactions anytime, anywhere and stay in control of your Card Accounts with Online and Mobile Services, and Transaction SMS.

                          Communication Protection.

                          E-mail Communications

                          When you receive an e-mail from American Express related to your Card Account, the e-mail will never reference your full Card number.. If you are concerned about the legitimacy of an e-mail from American Express you can forward the e-mail to fraudprotection@americanexpress.com.bh If the e-mail is fraudulent we will take the appropriate actions.

                          *Please refer to the Terms and Conditions and Insurance Certificate at www.americanexpress.com.bh for full details.

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                          Online Services Log In

                          Check Your Bills & Statements



                          Security Tips a

                          Forgot your User ID?
                          New Cardmember Registration
                          Merchant Log In
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