The Contactless Indicator on a card means it can make contactless payments. The Contactless Indicator on the payment terminal means a merchant accepts contactless payments.

The Contactless Symbol is where you tap your contactless card on the point of sales terminal to make a payment.

Contactless works through short-range wireless technology. The card machine picks up a signal from your Card when it's very close to it.

STEP 1 Check if your Card has the contactless symbol

STEP 2 Look for the contactless symbol displayed at the merchants payment terminals

STEP 3 Touch your Card on the payment terminal

STEP 4 Wait for the confirmation beep - it's as simple as that

In your Card, look for the contactless symbol on its back and/or front.

Yes, it's very secure. Our contactless Cards use the same encryption technology as our chip and PIN Cards.

We don't recommend tapping your wallet or purse on the payment terminal if you have more than one contactless Card in it. Take out your American Express contactless Card and touch that to the terminal instead.

Your contactless Card is also a Chip and PIN Card. You decide how you use your Card, so simply tell the retailer you'd prefer not to use contactless.

Not all merchants accept contactless. You can ask the sales person at the shops or check that payment terminal is enabled for American Express contactless payments by looking for the contactless symbol. If it is but your Card isn't working, please contact us on +973 17 557755

You can use your contactless Card abroad in all shops that display the contactless and American Express logos. The contactless transaction limit without the need to enter your PIN varies in each country.

Yes, your contactless purchases are eligible for rewards like any other transaction

All payments, including contactless payments, can take up to 48 hours to be processed and appear on your statement. You should still be able to monitor your transactions through the transaction SMS and transaction alert on your mobile app.

Contactless payments are designed to let you make inexpensive purchases quickly and conveniently, so you won't always be offered a receipt. Although, most retail staff will be happy to give you one if you ask.

All our customers are covered through our Fraud Protection Guarantee. However, you will be liable until you report to us the Card to be lost or stolen. After reporting, we will take the necessary actions to block the card and will be liable for any transactions that will go through.

Yes, your card can be used in transit terminals in which the Contactless symbol is displayed.

Yes.

It depends on the terminal, however, most of the terminal will not have a maximum limit for contactless transactions with PIN, it will be the same as the maximum amount you can do a normal transaction.

No, the same PIN will be used for both contact and contactless transactions.

No, you can use your Contactless card for as many transactions a day as regular transactions.

No, contactless feature is in-built in your card and you do not have an option to turn off or disable the functionality but you have the option to insert the card and enter your PIN.

Yes, your card can be used for ATM withdrawals as contact method or at ATM’s that support contactless technology.

Your contactless purchases will be appearing as normal transactions in your monthly statement.